Essential Communication Skills



We did NOT come equipped with Communication Skills at birth. What we learn(ed) was-is acquired through our family, friends, peers, media and limited to our social class. We interact with others based on our perceptions and biases. We adopt conversation patterns that work, but may not work as we intended. Confusion and frustration are often the result.

Ever increasing human diversity often challenges our interpersonal relationships. Communication conflicts are now plentiful and sometimes downright painful. And our communities are being divided by the words we chose to speak.
Welcome to ESSENTIAL COMMUNICATION SKILLS. This guide will provide you with tools to understand and interpret oral conversations and body language. Common relationship dynamics are explored and answered with solutions for resolve. This guide provides communication clarity and will improve your social skills. Self-guided topics include worksheets for reflection.
Who Needs Essential Communication Skills? Teens to Adults which includes EVERYONE who wants a relationship. All Chapters are Important! And, some topics are targeted specifically for: Teachers, Teenagers, Parents, Mentors, Employers, Employees and Peers!

Essential Communication Skills Helps You to…
  •   Enhance Interpersonal Relationships
  •   Assess Behaviors for Best Practices
  •   Learn How Perceptions Affect All Interactions
  •   Recognize to Modify Effective Listening Habits
  •   Find Resolution for Challenging Interactions
  •   Discern Non-verbal Body Language
  •   Evaluate Message Content and Context

Chapter Highlights Where You Will Learn:
  •   –  What is Communication? Basics and Beyond
  •   –  Why Communication Goes Astray
  •   –  Nonverbal Communication Facts
  •   –  Why Perceptions Influence Communication
  •   –  Learn Perception Checks for Perspective
  •   –  Reasons Why Listening is Challenging
  •   –  Benefits for Developing Good Listening Habits
  •   –  Creating Cooperative Communication Climates
  •   –  Types of Messages: Verbal and Non-verbal Clarified
  •   –  Passive-Aggressive Behavior Trait Recognition
  •   –  Coping Strategies for Conflict Resolution
  •   –  Communicate to Connect, Bond and Build Trust
  •   –  Making Relationships Work Without Working Hard
  •   –  Written Communication in Letters and Emails
  •   –  Special Note to Teachers, Mentors and Employers

Activity Talking Points Can Be Used…
  • On an overhead projector to share with groups.
  • As a handout to start a discussion.
  • As independent worksheets; or as a self assessments.
  • Easy to understand for self-guided distance learners!
  • Use as a primary or supplemental instructional aid.
  • Give as a gift to anyone needing relationship help.
  • Purchase as a quick reference book.



Size: 65 Pages / 1 MB / Format: PDF